Privacy Policy

Effective Date: March 30, 2025

1. Information We Collect

When you use our platform, we collect:

• Account Information: Your name, email, hashed password, and user role (creator or brand).
• Profile Details: Bio, links, payment preferences, and sponsorship activity.
• Payment Information: We use Stripe to process payments and do not store your financial information.
• Usage Data: Log data, browser/device type, and interaction with the platform.

2. How We Use Your Information

We use your data to:

• Operate and improve the platform
• Create and manage your account
• Match brands and creators for sponsorships
• Process payments and payouts securely
• Send updates and respond to inquiries

3. Who We Share Your Data With

We don’t sell your data. We only share it with:

• Stripe – for payment processing (Stripe’s Privacy Policy)
• Analytics tools – like Google Analytics for performance insights
• Service providers – such as customer support or email tools

4. Your Rights

You can:

• Access or export your personal data
• Correct or update your profile
• Delete your account or request we delete your data

Just contact us at info@valleyconnect.app to make a request. We may need to verify your identity.

5. Data Security

We use secure technology and third-party services to protect your data. No system is completely secure, but we take reasonable steps to prevent unauthorized access.

6. Data Retention

We keep your data as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Children’s Privacy

Our platform is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors.

8. International Data Transfers

If you are located outside the United States (such as in the EU), your data may be transferred to and processed in the U.S. We rely on authorized frameworks and providers like Stripe that comply with international data protection standards.

9. Your Privacy Rights (GDPR & CCPA)

GDPR (EU Users): You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Object to or restrict certain data uses
• Withdraw consent at any time

We process data under lawful bases including your consent, contract performance, and legitimate interest.

CCPA (California Users): You have the right to:

• Know what categories of personal data we collect
• Request access to or deletion of your personal data
• Opt out of the sale of personal information (we do not sell it, but we honor this right)

To make a request under either law, email us at info@valleyconnect.app with the subject line “Privacy Request.” We may need to verify your identity.

10. Do Not Sell My Info

We do not sell your personal information. However, if you are a California resident, you may still submit a Do Not Sell My Info request and we will respect your preferences.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you via email or by posting a notice on the site.

12. Contact Us

Questions? Contact us at:
Valley Services, Inc.
info@valleyconnect.app
159 Huntington St Apt 3, Brooklyn, NY 11231